Complaints Procedure

At Notta Taj Law, we value your feedback and are committed to ensuring your satisfaction with our services. If you have any concerns or complaints, we have established a straightforward Complaints Procedure to address and resolve them promptly.

How to Lodge a Complaint?

You can bring your concerns to our attention through any of the following channels:

Email Us

Drop us an email at info@nottatajlaw.com. Provide a detailed description of your complaint, including relevant dates and parties involved.

Fill out the Form on the Contact Page

Head to our Contact Page on the website and use the dedicated form to submit your complaint. Be sure to fill in all required fields to help us understand and address your concerns effectively.

Visit Our Office

If you favour direct communication, feel free to drop by our office during regular business hours. Our team is here to help guide you through the process of filing a complaint.

What to Include in Your Complaint?

To facilitate a prompt and accurate resolution, please include the following information in your complaint:
• Your full name and contact details.
• A detailed description of the issue, including dates and any relevant documents.
• If applicable, the names of any individuals involved.

Our Commitment to Resolving Your Complaint

Upon receiving your complaint, we will acknowledge it promptly and initiate an investigation. Our goal is to address your concerns comprehensively and find a resolution that meets your satisfaction.

Timeframe for Resolution

Our goal is to address and resolve complaints within a reasonable and appropriate timeframe. However, the complexity of some issues may require additional time. Be assured that we will provide you with regular updates on the status as we proceed with the resolution process.

Escalation

If you feel your complaint has not been adequately resolved, you have the option to escalate it. Details on how to escalate your complaint will be provided in our response to your initial submission.

Contact Information

For any complaints or concerns, please reach out to us using the following contact details:
• Email: naheed@nottatajlaw.com
• Visit Our Office: Orega Serviced Offices Stockley Park4 Longwalk Road Uxbridge UB11 1FE
• Contact Form: Contact Us
We appreciate your trust in Notta Taj Law, and we are dedicated to addressing and resolving any issues you may encounter promptly and professionally.